I received the underneath reaction from American Airways right after I refused their supply of the $25.00 travel voucher for horrendous service. My remarks had been posted on This page but they were removed. Their inadequate service Price tag me time and cash, which I are unable to get back again they usually Imagine $twenty five.
On arrival in Panama with flight AA959 one of many two luggages, a Roncato luggage, ( photos hooked up ) worth €189 arrived damaged. I promptly went to the right office inside the airport, exactly where the sole remark was they handed me a « checking Post Hurt recognize », which I enclose herewith. I put in the following day shopping for a whole new luggage and wanting to get in touch with the workplaces by using the telephone figures indicated to the explained doc with out, however, receiving any reply – the telephone is rarely answered and the line goes blank after various minutes of waiting, it does not matter which amount I dial. I So progress my vacation and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I once more try to Speak to your Place of work for the airport, but the only real tips they might give me was to situation a complaint by means of your site, which I'm now accomplishing. Apart from the above mentioned, I do have A different – and possibly a lot more serious – complaint. At the time of my reservation I paid out an additional $88 ($44 Just about every) for extra comfort seats. To my shock, the seats turned out being the normal – no further – seats.
Tomorrow, on my BIRTHDAY, I’ll treat your 3rd share allocation for a Specific birthday present from all of you and tank you considering that-
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo The big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
I’m no absolutely sure who to send this message to…This is actually the only e mail I could discover. I felt that eighty five% of the agents Operating amongst LGA and JFK among 8/nine and 8/10 were being extremely unfriendly. My partner and I had been scheduled to fly from LGA to CMH eight/9 to the 6pm flight. Due to temperature it absolutely was delayed and after sitting on the Tarmac for more than 2 hrs was ultimately xld. Easy to understand. I'll say the flt workers was particularly accommodating, friendly and exciting. Having said that when we waited in line we have been ultimately handed new boarding passes with practically nothing stated by the man sporting a vest Having said that “supervisor”…he did say This can be the 1st and only alternative (8/10 at 815pm). We took it and stayed with the airport to determine about standby solutions the following early morning when gate agents returned. When the brokers returned (we if system have been awake 24 hrs at this time) they amazed us by saying that our alternate return was booked out of JFK not LGA…great of SOMEONE to inform us this essential element!
we were being charged $861 to alter the flight itinerary. The vacation agency blames the AA to the significant price and AA washed their arms.
Once i arrived in Newark, AA educated me which the ticket agent experienced didn't “scan” my bag, and Subsequently, even at seven:00 p.m., they may not arrange for my bag to obtain on A different flight to Newark that night.
I flew to Ireland on 9/fifteen/fifteen and returned on nine/25/15. This was my to start with Worldwide flight and my to start with time for you to fly in a few years. The personnel ended up awesome along with the food stuff was great. Consolation on the best way in excess of was Alright as I had an aisle seat but was in the middle of five seats within the return flight and the individual’s chair before me was each of the way again (appeared a little additional back than some) and I used to be unable to view motion pictures as it was much too near and will rarely put my tray right down to take in. When returning, I kept awaiting my bag and it just wasn’t there so went on the counter and request.
I'd have never assumed I might have stolen products from our baggage. At this instant I'm very upset concerning how your staff on the airport in Cancun went by means of my luggage and stole 2 bank cards and utilized them. I'm needing to wait to implement our accounts for that reason for more then every week. I also gained a phone yesterday from my metropolis library relating to a individual who identified as them to ask me if I had lost things.
At sign in for flight 2356 my bag was considered by personnel as outsized. Positioned in size Examine & was 1 inch to tall . My gripe- my husband with identical bag was not ( diff shade) questioned to size Look at. noticed quite a few obviously too tall bags previous Check out have a peek at this site pt. your getting rid of $.
There is a Center aged African American woman with a brief hair Slice and glasses at your Philadelphia Airport place who refused to provide me her entire name when I asked for it because of her despicable Mindset. She last but not least advised me her name was “D” and hid her title badge as she said this. “D” will not should have a job in shopper service and particularly not within your first class sign in region where I encountered her. As I rushed previous the lengthy TSA line towards the self service ticketing counter with only forty minutes until finally my flight departed I had been content to find out there was a free kiosk. I began to retrieve my reservation and halfway through this process “D” walked as many as me and reported “That is for first class passengers only” I seemed up from the monitor puzzled simply because there wasn’t any indicator or indicator which the kiosks were top quality kiosks and In addition I wondered how “D” knew I used to be or was not top quality and why she would make these an assumption. I replied “Excuse me?” “D” condescendingly said “These kiosks are for top notch passengers only”.
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Hi my name is larneta and i flew with American Airlines for the first time to accomplish a suprise bridal shower for my best friend,but when I landed my baggage was not there.they despatched my baggage to Wisconsin. Ihad EVERYTHING for your suprise bridal shower in These bags.I couldnt find out why they in which in Wisconsin and I didnt treatment I just preferred them to be where by I had been without delay.So I needed to cancel every thing. All her family members and his friends and family.I was virtually crying within the airport she didnt even know I had been there I came early just for the suprise.
March twenty five I flew from Austin to Ft Myers using a airplane adjust In Charlotte. When booking my flight I requested wheelchair aid. Had to hunt a person up in Austin. Was taken to gate 2hours in advance but was confident there can be assistance for boarding. Gate was improved without any a person at he desk could discover no aid, and with excellent issue proceeded to new gate. Once more no guidance in boarding.